From a flat in Milton Keynes to an HMO in High Wycombe, a hidden leak in a rental property starts with the same phone call. Give ADI the postcode and what the tenant has seen, and the team will help you choose the right investigation.
A damp patch in one room can start some distance away, and a rising water bill can point to a pipe under the garden. Describe what the tenant has seen, give the postcode, and ADI can talk through which survey suits the property.
Choose the closest match to see which survey fits, then call with the property’s postcode to confirm that survey is available there.
A patch of damp can be some distance from the leak. ADI investigates concealed hot and cold water pipes to help establish where the problem starts.
Tell us which room is affected and when the mark first appeared.
If the heating keeps losing pressure, share any boiler engineer findings with ADI. The team can assess whether an investigation of the heating pipework is appropriate.
Note how often the pressure drops and what has already been checked.
An unexplained rise in consumption can point to a hidden supply leak. ADI investigates water pipes beneath buildings, gardens, paths and driveways.
Have the property postcode and any recent meter readings to hand.
Water escaping around a shower, bath or concealed bathroom pipe can affect neighbouring rooms. Discuss the pattern of the leak so ADI can plan the investigation.
Explain whether the water appears after the bath or shower is used.
Water finding a way through the building needs a different investigation from a pipe leak. ADI can examine the route of water ingress and report the findings.
Keep dated photographs and note the weather when the leak appears.
A CCTV survey can help investigate suspected leaking or damaged drainage. Describe what you’ve seen so the team can discuss the appropriate survey and access.
Let the team know about existing inspection points and previous drain work.
Tell the team where the property is and what the tenant has reported. They will check the survey is available for that address and talk through a quotation.
Agree who will let the engineer in, and make the meter, the stopcock and the affected rooms reachable on the day.
The engineer uses equipment suited to the pipework and the building, then explains what was found and whether further access or repair work is needed.
Buckinghamshire on this page means the whole county, including the City of Milton Keynes, which has its own council. ADI surveys rented houses, flats, HMOs and agent-managed lets within its published coverage of England, so the towns below are examples rather than a complete list. Give the team the property’s postcode to confirm the survey you need is available there.
Each kind of rental property needs access organised a little differently. Choose yours to see what to arrange before the engineer arrives.
One point of contact for a hidden leak, with access arranged around the tenant.
Plan the visitDiscuss access above, below and in shared areas before the survey is booked.
Plan the visitPrepare room access and keep occupants informed about the engineer’s visit.
Plan the visitBring together the tenant’s report, property history and keyholder details.
Plan the visitReviews from ADI Leak Detection customers across Britain, published on Trustpilot.
We are very happy with the service Grant & ADI provided.
Grant was very quick at tracing and repairing the leak. He even went the extra mile to ensure or tenanted property was left safe and secure once the leak had been repaired.
Mark & Craig attended our property and used multiple techniques to find an invisible leak under our house. They were polite, efficient, extremely knowledgeable and kept me updated as the detection progressed. They were able to fix the leak and reinstate the kitchen floor with minimum disruption. Highly recommended company.
Hamaad from ADI was great. He was very thorough with his work and communicated everything very clearly. He was able to locate the leak and provided a detailed report that could be shared with my insurer. He went above and beyond to answer questions about my insurance claim from both me and my insurer. I'd highly recommend their services.
Hamaad was very prompt, friendly and professional. He attended my property to track and trace a leak coming from an upstairs neighbour’s flat.
He was very courteous and knowledgeable, gaining the complete confidence of my neighbour and tracked the leak quickly, giving a clear explanation of the necessary repair.
His input was invaluable, in what could otherwise have been quite a difficult conversation.
Profecional from the start very polite and helpful on the phone. Plumber name of Brett Steel investigated the leak fully. Found it was not on our property,but still continued investigating, A few days later we got the report, with pictures of meter readings etc. conclusivly proving the leak was the responsibility of the water company. We have had a full rebate of the cost involved. Thank you.
Hamaad was such a great engineer. he was the 3rd contractor to attend and attempt to locate the leak in my property. 3rd time was the charm. Hammad found the source after conducting a series of checks. after finding the source he then conducted further tests to make sure it wasn’t a combination of issues. Really nice guy, very friendly and communicates his findings accurately. definitely seems to put the customer first which I really appreciated.
Coverage, addresses near the county boundary, tenanted homes and cost. Select a question to read the answer.
ADI’s published coverage includes England, which takes in all of Buckinghamshire and the City of Milton Keynes. The towns on this page are examples. Call with the property’s postcode and the team will confirm the survey is available there.
Coverage across BritainIt depends on exactly where it is. Maidenhead and Slough are in Berkshire, while Taplow and Burnham close by are in Buckinghamshire. Give the team the postcode either way, because that is what they use to arrange the survey.
Surveys are arranged around the tenancy, so the key is agreeing access in advance. Tell the tenant when the engineer is due, agree who will be there, and make sure the meter, the stopcock and the affected rooms can be reached. Keep your own number available on the day for questions about the property.
Preparing a rental property for a surveyADI quotes for each property based on the investigation it needs, so there is no single price for the county. Before booking, confirm the total including VAT, what the survey covers and any charges for extra access or repairs.
Call ADI for a quotationHave the property postcode and a note of what the tenant has reported. The team will explain the survey and help you arrange access.