Contact ADI about a rental property leak.
ADI takes leak enquiries by telephone. Have your property postcode and a short description of the problem to hand.
Start with a conversation.
The team can discuss the symptoms, explain the appropriate survey and provide a quotation.
0333 567 2617Monday–Friday, 7:30am–6:30pmOffice closed Saturday and Sunday.
This website has no enquiry form and takes no messages. Calls outside office hours are not answered, and this is not an emergency response service. Confirm any urgent appointment directly with the team.
ADI’s published privacy notice says office calls are recorded for quality and training. Privacy policy.
Before you ring.
A short call goes further with a few details ready. None of this is needed to get started, and the team will ask if something is missing.
The property postcode
So the team can check the survey is available in that area.
What you have seen, and when
The affected room, the mark or the meter reading, and roughly when it started.
Who can provide access
Whether a tenant, agent or keyholder will let the engineer in.
Anything already checked
Findings from a plumber, boiler engineer or the water company.
Have photographs? Keep them to hand. The engineer can discuss them once a survey is arranged; please do not send images to this website, which cannot receive them.
Call ADI on 0333 567 2617